Policies

Store Policies

Last Updated: 2/20/2026

Thank you for shopping with [The Blessing Moon. Please review the policies below before placing your order.

Return & Refund Policy

Damaged or Incorrect Items

  • Please inspect your order upon arrival.

  • If an item arrives damaged or incorrect, contact us within 10 days of delivery.

  • Include your order number and clear photos of the issue.

  • Approved claims may be refunded or replaced at our discretion.

Returns for Other Reasons

  • Unused items in original condition may be returned within 30 days of delivery, subject to prior approval.

  • All returns must be approved before being shipped back.

  • Unapproved returns will not be accepted.

Return Shipping & Fees

  • Return shipping costs are the responsibility of the customer unless the return is due to our error.

  • Original shipping charges are non-refundable.

  • Items returned in non-resalable condition may be subject to a restocking fee.

Refund Processing

  • Once we receive and inspect your return, we will notify you of the outcome.

  • Approved refunds are issued to the original payment method.

Shipping Policy

Order Processing

  • Orders are processed within 1–2 business days, depending on availability and order volume.

Shipping Carriers

  • Orders are shipped via standard carriers such as USPS, UPS, or FedEx.

  • Shipping rates are calculated based on weight, destination, and service selected at checkout.

Delivery Estimates

  • Delivery times vary depending on carrier and destination.

  • Delays caused by carriers, weather, or customs are outside of our control.

Tracking

  • Tracking information will be provided once your order has shipped (when available).

International Orders

  • International shipments may be subject to customs duties, taxes, or import fees.

  • Customers are responsible for any additional charges imposed by their country.

Order Cancellation Policy

Before Shipment

  • Orders may be modified or cancelled before shipment.

  • Contact us immediately if changes are needed.

After Shipment

  • Once an order has shipped, it cannot be cancelled.

  • Refused shipments may incur return shipping charges and additional fees.

Privacy Policy

  • We collect personal information only to process orders and communicate with customers.

  • Payment details are processed securely through our payment providers.

  • We do not sell or share customer information with third parties.

By using our store, you agree to this policy.

Terms of Service

By purchasing from The Blessing Moon, you agree to the following:

  • Products are intended for personal use.

  • You are responsible for compliance with applicable local laws.

  • Unauthorized resale or commercial distribution of products is prohibited.

Contact Information

If you have any questions regarding these policies, please visit our Contact page or email us at:

theblessingmoon@gmail.com