Refund policy

Return & Refund Policy

Thank you for shopping with The Blessing Moon. We aim to ensure you are satisfied with your purchase.

Damaged or Incorrect Items

  • Inspect your order upon arrival.

  • If an item is damaged or incorrect, contact us within 10 days of delivery with your order number and clear photos.

  • Approved claims may be refunded or replaced at our discretion.

Returns for Other Reasons

  • Items that are unused and in original condition can be returned within 30 days of delivery.

  • All returns must be pre-approved before sending the item back. Unapproved returns are not accepted.

Return Shipping & Fees

  • Return shipping costs are the responsibility of the customer unless the return is due to our error.

  • Original shipping charges are non-refundable.

  • Items returned in a non-resalable condition may be subject to a restocking fee.

Refund Processing 

  • Once we receive and inspect your return, we will notify you of the refund outcome.

  • Approved refunds will be issued to the original payment method.