Refund policy
Return & Refund Policy
Thank you for shopping with The Blessing Moon. We aim to ensure you are satisfied with your purchase.
Damaged or Incorrect Items
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Inspect your order upon arrival.
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If an item is damaged or incorrect, contact us within 10 days of delivery with your order number and clear photos.
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Approved claims may be refunded or replaced at our discretion.
Returns for Other Reasons
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Items that are unused and in original condition can be returned within 30 days of delivery.
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All returns must be pre-approved before sending the item back. Unapproved returns are not accepted.
Return Shipping & Fees
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Return shipping costs are the responsibility of the customer unless the return is due to our error.
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Original shipping charges are non-refundable.
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Items returned in a non-resalable condition may be subject to a restocking fee.
Refund Processing
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Once we receive and inspect your return, we will notify you of the refund outcome.
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Approved refunds will be issued to the original payment method.